The purpose of this report is to provide an overview of current research describing the impact of language barriers on health care access and quality of ...
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Dr. Brian Day, a former president of the CMA, agreed that the problem isn’t a lack of funding.
There is increasing awareness that a number of populations are underserved by the health system in Canada (Federal, Provincial and Territorial Advisory Committee on Population Health, 1999; Bowen, 2000). Those who do not speak one of the official languages are one of these underserved groups. In some circumstances, French speakers living outside Quebec, or English speakers living within Quebec may also face similar difficulties. However, little research has focused on the effects of language barriers on health outcomes, service utilization, patient satisfaction, or overall costs to the health system or to society.